PepoChat
AI-native customer support

Support that answers, books, and remembers

PepoChat is the AI agent on your website: it answers from your knowledge base in real time, talks on voice calls, schedules meetings on your calendar, and hands off to your team the moment a human should step in.

Free plan available · One script tag · Live in an afternoon

PepoChat

AI assistant · online

Verified
Hey! Can we look at the Pro plan again? Pricing didn't work for us last time.
Welcome back! I can see from our meeting notes on June 12 that pricing was the sticking point — good news: the Pro plan changed since then. Want me to book a quick call to walk through it?
Tue · 2:30 PMWed · 10:00 AM
Booked for Tuesday — invite & meeting link sent ✓
Type your message…

Everything in one widget

More than a chatbot

Most support widgets answer questions. PepoChat resolves conversations — and turns them into booked meetings and remembered relationships.

Answers from your knowledge base — not generic advice

Upload documents or paste a URL and the agent answers with your facts, from a private knowledge base built just for your organization. When it doesn't know, it says so and offers a human — it never makes things up.

PDFDOCXMarkdownHTMLCSVImagesWebsite URLs

Streams in real time

Replies appear word by word, live. No spinners, no “an agent will be with you shortly.”

Sure — your plan includes unlimited projects, and

Meeting memory

If you keep AI meeting notes, the agent can use them. Verified returning customers get answers that remember their past topics, concerns, and commitments.

“When we spoke in June you mentioned pricing was a concern — good news, that's changed since…”

Email verified · memory unlocked

Books meetings in chat

Real slots from your connected calendar, shown in the customer's timezone, booked with their name and email — confirmation and meeting link included.

Tue · 2:30 PMWed · 10:00 AM✓ Booked — invite sent

Human handoff, built in

The AI escalates the moment it should. Your team picks up in a live inbox with the full conversation — nothing gets re-asked.

Voice conversations

Real-time voice calls in the widget and a phone line for callers — for customers who'd rather talk than type.

You stay in control

Choose which meeting types the agent may book, write your own rules for when it schedules, and switch memory on only when you're ready.

Also included

One-line embedVerified identities (one-time email codes)AI-polished operator repliesCustom greeting & suggested questionsYour own rules for the agentConversation statuses & filtersTeam seats & organizationsTimezone-aware everywhere

How it works

Live in an afternoon

01

Teach it your business

Upload your docs or point PepoChat at your website. It builds a private, per-organization knowledge base in minutes.

02

Embed the widget

One script tag on your site. Customers introduce themselves with a name and email, then start chatting instantly.

03

AI handles it — humans when it matters

The agent answers, books meetings, and escalates to your live inbox when a human touch is needed. You watch it all happen in real time.

Scheduling

From question to booked meeting — without leaving the chat

Connect your scheduling calendar and the agent does the rest: it offers genuinely free slots (external calendars respected), shows times in the customer's timezone, asks for a phone number when the meeting needs one, and books it — confirmation email and meeting link included.

  • Real availability, double-booking impossible
  • Timezone-aware — customers see their local time
  • You control which meeting types the agent may offer
I'd love a demo of the Pro plan.
Happy to set that up! I have Tuesday at 2:30 PM or Wednesday at 10:00 AM your time — which works better?
Tuesday works.
Booked! You're confirmed for Tuesday at 2:30 PM — the invite and meeting link are in your inbox. ✓
What's your pricing these days?
I can see from our meeting notes that pricing was a concern when we spoke in June — good news: the Pro plan has changed since then. Here's the current breakdown…
Email verified — meeting memory active

Meeting memory

An agent that remembers what your customers told you

If you record meetings and keep AI notes, PepoChat can use them. When a verified customer returns to chat, the agent recalls their past topics, concerns, and commitments — and connects old objections to new answers.

  • Locked behind one-time email verification
  • Summaries and the customer's own asks — never raw transcripts or internal notes
  • Off by default — you opt in per organization

Security

Built like your customers' data depends on it

Because it does. Every layer — from credentials to conversations — is designed around tenant isolation and verified identity.

Encrypted credentials

Integration keys are encrypted with AES-256-GCM before they ever touch the database.

Abuse protection

Layered rate limits on every public endpoint keep bots and bad actors from running up costs or scraping data.

Tenant isolation

Every organization's knowledge base, conversations, and meeting history live in strictly separated namespaces.

Verified access

Personalized context is locked behind one-time email verification — nobody can impersonate your customers.

Give your customers an agent worth talking to

Set up your knowledge base, embed the widget, and watch the first conversation resolve itself.